Club999's Privacy Policy
– Your data, our responsibility

Club999 collects two types of information from members – information you provide directly and information collected automatically.

Beyond the above information, Club999 does not collect any additional data. We only collect what is absolutely necessary to provide you with the best service.

Club999 uses your information only for specified and lawful purposes. We never use your information for unnecessary or unauthorized reasons.

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To send bonuses, promotions, and personalized offers.
• To ensure platform security and prevent fraud.
• To provide customer service and resolve issues.
• To comply with legal obligations, such as Anti-Money Laundering (AML) policies.
• To improve the platform and enhance the overall user experience.

Club999 never sells your personal information. However, limited information may be shared with specific parties in certain circumstances:

• Payment Service Providers: Required payment details are shared with mobile banking and electronic wallet partners to process transactions.
• Legal authorities: Data may be disclosed in response to lawful requests from the Government of Bangladesh or law enforcement agencies.
• Technology Partners: Trusted software partners involved in platform operations are granted limited data access strictly for that purpose and are not permitted to share it with third parties.
• Security Investigation: Relevant authorities may be provided necessary information to investigate fraud or cybercrime.

Outside these four areas, Club999 will never share your information with anyone under any circumstances.

Club999 protects your privacy using international-standard cybersecurity measures. Our data protection methods include:

• All data transmission is secured with 256-bit SSL encryption.
• Stored data is kept encrypted to prevent unauthorized access.
• Regular security audits and vulnerability assessments are conducted.
• Data access is restricted to a limited number of staff, and every access is logged.
• Data backups are stored on secure servers.

After your account is closed, certain information may be retained for a limited period if required by legal obligations or dispute resolution. This period typically does not exceed 5 years.

Club999 uses cookies and similar technologies to operate its website and app. Cookies are small files stored on your device that help improve your user experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functionality cookies: Helps remember your preferences and settings.
• Analytics Cookies: Helps identify which sections of the platform are used most.
• Marketing Cookies: Used to show offers tailored to your preferences.

You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may limit some platform features.

Every Club999 member has specific rights over their own information. We fully respect these rights:

Club999 is exclusively for persons over 18 years of age. We never intentionally collect information from minors under any circumstances.

• Age verification is mandatory during registration.
• If we discover that a minor has created an account, we will immediately close it.
• If any minor's information is collected, it will be permanently deleted.

If parents believe their child has created an account on Club999, please contact our support team immediately.

If you have any questions or concerns about this privacy policy, please contact us. Club999's data protection team can be reached directly via email:

We take every complaint seriously and attempt to resolve it within the specified timeframe.